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Certificate Program
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Professional Veterinary Team Member

Certificate Program

 

Designed For ALL Veterinary Staff!

 

 All About Program Dates & Location Mission, Vision & Values
 Online Registration  Participating Practices Testimonials

 

2018's Certificate Program Registration is now OPEN!

  

This innovative program is the first of its kind in the state to provide all veterinary staff with professional training to enhance the client and patient experience.


Your veterinary team members will benefit from attending this innovative and engaging program in professional training, enhancing job satisfaction, client services, and patient experience.

     

Your VHCTAz leaders spoke and we listened! VHCTAz managers, technicians and leaders aided in creating a Certificate Program in Professionalism.

 

Designed to include sessions for Managers, Managers + Team Members & Virtual Learning.

Managers Sessions

4 Hours of Face-to-Face Instruction

Tuesday, January 30, 2018

Managing & Leading your Veterinary Team

Team Volley in Accountability & Feedback

Decreasing Team Turnover, Hiring for the Long Haul

Foundational Team Training, Reaching their Highest Potential

 

Managers & Team Members Sessions

4 Hours of Face-to-Face Instruction

Wednesday, January 31, 2018

Professionalism, Own it!

Veterinary Practice’s Greatest Asset: Its Team!

Communication, the Key to ALL Success

Staying Power, Tips for Overcoming Daily Challenges

  

Managers & Team Members Webcast Sessions

4 Hours of Web Instruction

February - May 2018

February 2018


Craft your Personal Vision, Values & Mission

March 2018


Extraordinary Client Experience

April 2018


Veterinary Team Accountability, Look in the Mirror

May 2018


Tough Conversations Build Stronger Teams, Lessons Learned in Conflict

 

Managers can earn up to 16 CE hours upon completion of all Certificate Program sessions and assignments. Team Members can earn up to 10 CE hours upon completion of all Certificate Program sessions and assignments.

 

Each Face-to-Face Session will be offered in Phoenix at AZ Central Credit Union. Located at 2020 N. Central Ave., Suite L150 (Plaza), Phoenix, AZ 85004.

 

Manager and Team Member participants will have approximately 1 month to complete each Webcast Session. Webcast Sessions are on demand so you can make them fit your schedule. One Webcast Session is made available per months February thru May 2018.

 

 Awarded

"2016 Best in the Business"

 

 

by Veterinary Medical Association Executives!

CVPM qualified for 12 CE hours!

 

 

 

Sponsors

 

Founding

   

 
   

 

 

 

 

Executive

   

 

 

Supporting

 

 

 

 For more information contact vhctaz@azvma.org or 602-242-7936.

 

 

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